RETURNS
All returns must be done within seven days of receiving your package. You must have the original packing list and on that list you must have the item(s) circled that you will be returning. All merchandise returned must be in the same condition in which it was received. Tags must be attached. All refunds will be reimbursed through your original method of payment. Sugar and Bruno does not refund shipping charges.

EXCHANGES
All exchanges must be done within seven days of receiving your package. You must have the original packing list and circle what you are exchanging and a note letting us know what you would like to exchange it for. If an exchange is made for a different item, you must pay the difference before the order is re-sent out. Also, if there is a difference in payment your credit will come back to you through your original method of payment. All merchandise that is being exchanged must be in the same condition in which it was received. Tags must be attached. Sugar and Bruno does not refund shipping charges.

PRIVACY
All personal information is kept private and never shared.

SECURITY
We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including: * 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. * Industry leading encryption hardware and software methods and security protocols to protect customer information. * Compliance with the Payment Card Industry (PCI) Data Security Standard.

www.sugarandbruno.com is registered with the Authorize.Net Verified Merchant Seal program.